User Support Technician (Applications by 13 February 2026)
The Vice-Rector for Development and Digitalization of Jan Evangelista Purkyně University in Ústí nad Labem announces a selection procedure for the position of User Support Technician.
Number of vacancies / Position / Field:
1× User Support Technician
Job description / Responsibilities:
- Handling requests from UJEP employees
- Installation and commissioning of end-user devices – PCs, printers, etc.
- Installation and configuration of software, including specialized programs used by the university – e-mail, antivirus solutions, network storage, etc.
- Operation of audiovisual equipment (lecture halls, LED TVs, amphitheatre, etc.)
- Troubleshooting end-user devices through repair or warranty claims
- Consultation on hardware purchases; cooperation with faculties in creating specifications for public tenders
- Cooperation with other departments – networks, information systems, etc.
Qualification requirements:
- Secondary education
- Good communication skills
- Knowledge of software and hardware
- Advanced knowledge of Microsoft products
- Basic orientation in AV technology
- Knowledge of Linux and iOS is an advantage
- Independence, ability to work in a team, diligence, and clean criminal record
Workload:
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Full-time (1.0)
Salary classification:
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According to internal salary regulations N8–N9
Expected start date:
-
By agreement
Workplace:
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UJEP IT Center
We offer:
- Flexible working hours
- Pleasant, modern workplace in an academic environment
- Opportunities for continuous professional development
- Employee training courses via the Competence Center
- Diverse and responsible work
- 6 weeks of annual leave
- Sick days
- Contributions to meals and pension insurance, Pluxee card
- Multisport card
- Free access to university sports facilities
- Suburban camps for employees’ children
We will teach you everything you need – we have a well-developed onboarding system where experienced colleagues will guide you through all essential tasks. Willingness to learn new things is required.
Information on the selection procedure and selection criteria:
The selection procedure will take place in the first round by evaluating the submitted materials that must be included in the application, and possibly in the second round through a personal interview with selected candidates. All applicants will be informed of the results no later than 30 days after the end of the selection procedure.
Applicants must submit with the written application:
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Motivation letter
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Brief professional CV
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Proof of highest completed education
Further information: http://www.ujep.cz
Applications with all required documents (see above) should be sent by post or delivered in person to the UJEP Human Resources Department, Pasteurova 3544/1, 400 96 Ústí nad Labem, or by e-mail to personalni@ujep.cz, no later than 13 February 2026.
Participants in the selection procedure are not entitled to reimbursement of any costs incurred.
The Vice-Rector for Development and Digitalization reserves the right to cancel the selection procedure or not to select any candidate.